CompSci Geeks strives to ensure that you are satisfied with our services. We understand that there may be occasions when you are not fully satisfied with the work delivered. This Refund Policy outlines the conditions and procedures for requesting refunds. By using our services, you agree to the terms of this policy.
Refund requests are considered under the following circumstances:
1. Non-Delivery of Service: If we fail to deliver your assignment or project by the specified deadline.
2. Unsatisfactory Quality: If the delivered work does not meet the agreed-upon requirements or quality standards.
3. Duplicate Payment: If you have been charged multiple times for the same service due to a technical error.
4. Order Cancellation:If you cancel your order before work on it has commenced.
To be eligible for a refund, you must submit your request within seven days of receiving the final product. Refund requests made after this period will not be considered.
To request a refund, follow these steps:
1. Contact Us: Email our customer support team at support@compscigeeks.com with your order details and the reason for your refund request.
2. Provide Evidence: Include any relevant evidence that supports your claim, such as screenshots, files, or detailed explanations.
3. Review Process: Our team will review your request and the provided evidence. This process typically takes 1-2 business days.
4. Decision Notification: You will receive an email notification regarding the outcome of your refund request. The refund will be processed within 2-3 business days if approved.
In some cases, you may be eligible for a partial refund:
1. Partially Completed Work: If a significant portion of the work has been completed and delivered, but you are not fully satisfied, a partial refund may be granted based on the percentage of work completed.
2. Quality Issues: If minor issues are found with the delivered work, and you still wish to use most of the content, a partial refund may be issued to account for the discrepancies.
We aim to ensure fairness and satisfaction so that each partial refund request will be evaluated on a case-by-case basis.
Certain situations do not qualify for refunds:
1. Completed Orders: Once you mark the order as complete and accept it, it is no longer eligible for a refund.
2. Minor Errors: Issues that can be easily corrected with a revision request do not qualify for refunds. We encourage you to request revisions first.
3. Delayed Requests: Refund requests made seven days after receiving the final product will not be considered.
4. Improper Use: If our work is used in a manner that violates our Terms of Use or Honor Code, no refund will be issued.
CompSci Geeks is dedicated to providing high-quality, plagiarism-free solutions tailored to your academic needs. Our expert tutors work diligently to ensure that every assignment meets your specifications and academic standards. We offer free revisions to address any concerns and are committed to your satisfaction. If you are unhappy with the final product, please contact us immediately so we can resolve the issue.
If you have any questions or concerns about our Refund Policy or need assistance with a refund request, please get in touch with us via support@compscigeeks.com We are here to help and ensure that your experience with CompSci Geeks is positive and satisfactory. Thank you for choosing our services and trusting us to meet your academic needs.